Privacy Policy

We collect only the information we need to provide TRVL LAB to you. When you join the waitlist, we ask for your email address so we can keep you informed about the launch.

When you use the app, we may collect:

• Account information (email, name if provided)
• Photos you upload of hotel gyms so our AI can build workouts
• Workout preferences and usage data
• Device and diagnostic information needed to keep the app running smoothly

We do not collect health, fitness, or biometric data beyond what you voluntarily provide to generate workouts.

We use your information to:

• Send waitlist updates and launch announcements
• Create and personalise your workouts
• Improve the app experience and our AI models
• Respond to support requests
• Keep the app secure and prevent abuse

We do not sell your personal information. We share information only with trusted service providers who help us operate the app (for example, cloud hosting, email delivery, and analytics), and only when they agree to keep your data confidential and secure.

We may also disclose information if required by law, to protect our rights, or to keep users safe.

We use small cookies and similar technologies to keep the app working and to understand how visitors use the site. You can control cookies through your device or browser settings. Analytics data is collected in aggregate and not used to identify you personally.

We keep your information for as long as your account is active or as long as needed to provide the service. If you ask us to delete your account, we will remove your personal information within a reasonable time, except where we need to keep it for legal or security reasons.

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information. You can also unsubscribe from waitlist emails at any time using the link in the email.

To exercise your rights, contact us at hello@trvllab.app.

We take reasonable technical and organisational steps to protect your information, including encryption in transit and access controls. No system is completely secure, so we encourage you to use strong passwords and keep your device updated.

TRVL LAB is not intended for children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect information from children.

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or through the app. Continued use of TRVL LAB after changes means you accept the updated policy.

Questions about this Privacy Policy? Reach out to us at hello@trvllab.app.